Privacy Policy

1. Introduction

US Sky Shield Roofing ("Sky Shield," "we," "us," or "our") operates the website located at https://skyshieldroofingusa.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site, call our phone numbers, or use our roofing contractor referral services ("Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

When you contact us via phone, form, or email, we may collect:

• Your name
• Phone number
• Email address
• Physical address or zip code
• Description of your roofing needs
• Any other information you voluntarily provide

2.2 Information Collected Automatically

When you visit our Site, we automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages viewed, links clicked, and time spent on pages
• Referring website or search terms used to find us
• Date and time of your visit

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You may control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect to:

• Connect you with licensed, insured roofing contractors in your area
• Process and respond to your inquiries
• Improve our website, services, and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. How We Share Your Information

We may share your information with:

• Roofing Contractors: When you request a referral, we share your contact information and service needs with pre-screened, licensed contractors who can provide the requested service in your area.
• Service Providers: We may share information with third-party service providers who help us operate our website and business (e.g., hosting, analytics, call tracking).
• Legal Requirements: We may disclose information when required by law, subpoena, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties for their own marketing purposes.

5. Call Tracking

Phone calls made through our website may be recorded and tracked for quality assurance, training, and attribution purposes. By calling the numbers listed on our Site, you consent to call recording. If you do not wish to be recorded, please inform the agent at the beginning of the call.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure data storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request information about the data we hold about you
• Restrict or object to certain processing of your data

To exercise any of these rights, please contact us using the information provided in Section 11.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Phone: (619) 833-1790
• Website: https://skyshieldroofingusa.com/contact/